Survey Form

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To provide you with the best possible PRP services, we need to know what you think about the services offered at BrightPoint Wellness Center (BPWC). By completing this survey, we will be able to identify our strengths and weaknesses and make improvements. Please take a moment to help us improve your experience with BPWC.

Please circle the choice after each question that best fits your answer.

I would rate the quality of the professional and courteous services that I (my child) currently receives from BPWC staff as:
I would rate the level of courtesy and professionalism shown to me (my child) by the BPWC staff as:
I would rate the orientation to services that I (my child) received from the BPWC staff as:
I would rate my (my child’s) access to BPWC services, including after hours and emergencies as:
I would rate the evaluations of my (my child’s) progress at BPWC as:
I would rate the efficiency of the BPWC staff in meeting my needs as:
I would rate the quality of clinical services that I receive at BPWC as:
I would rate the effectiveness of clinical services that I receive at BPWC as:
I would tell someone else that the quality of services offered by BPWC are:
I would rate my overall satisfaction with all services that I have received at BPWC as:

Please check the choice after each question that best fits your answer.

Since receiving services from BPWC have you been able to maintain gainful employment?
Since receiving services from BPWC do you notice improvements in your social skills and relationships with family and friends?
Since receiving services from BPWC do you find that you have been compliant with maintaining support and abstinence from substances?
Do you find that the staff members of BPWC are Professional:
Do you find that the staff members of BPWC are Courteous:
Do you find that the staff members of BPWC are Dressed appropriately:
Do you find that the staff members of BPWC are Timely with visits:

Please tell us how much you agree or disagree with each statement below by clicking appropriate box after each statement.

General Satisfaction

I like the services that I received from BPWC
I would recommend BPWC to a friend or family member

Treatment Access

BPWC staff were willing to see me as often as I felt it was necessary
I was able to get all services I thought I needed
I was able to see a rehabilitation coordinator when I wanted to
Services were available at times that were good for me

Quality/Appropriateness

I feel comfortable asking questions about my rehabilitation services and medication
BPWC staff told me what side effects to watch out for
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